Privacy Policy
A legal disclaimer
PRIVACY POLICY Southern Bells Personal & Private Chef Service LLC Last Updated: August 15, 2026 Southern Bells Personal & Private Chef Service LLC (“Southern Bells,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect through our website, client intake forms, booking processes, communications, and services; how we use that information; when we may share it; and the choices available to you. By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy. 1. Information We Collect Depending on how you interact with Southern Bells, we may collect information such as: - Name - Email address - Telephone number - Mailing or service address - Billing and booking information - Information submitted through client intake forms - Household and service-related information - Food preferences and dietary restrictions - Food allergies or ingredient sensitivities - Event and service preferences - Communications you have with us - Information voluntarily submitted through our website - Website usage information, such as IP address, browser type, device type, pages visited, and general interaction with our website We collect information that you voluntarily provide when you contact us, request services, complete an intake form, make a booking, communicate with us, or otherwise interact with our business. 2. How We Use Your Information We may use information we collect to: - Respond to inquiries and requests - Provide personal chef, private chef, meal preparation, catering, and other services - Customize menus and services - Understand your household's culinary preferences and needs - Coordinate bookings and appointments - Process payments and transactions - Communicate with you regarding your services - Provide customer service - Improve our website, services, menus, and customer experience - Send requested information or marketing communications - Maintain business and financial records - Prevent fraud, misuse, or unauthorized activity - Comply with applicable laws and legal obligations We will use information for the purposes for which it was collected or for reasonably related business purposes. 3. Sharing of Information Southern Bells does not sell your personal information. We may share information when reasonably necessary to operate our business and provide requested services, including with trusted third-party service providers such as: - Payment processors - Website hosting providers - Scheduling or booking platforms - Email and communication providers - Business, accounting, or administrative service providers - Technology providers that help us operate our website These providers may receive only the information reasonably necessary to perform their services. We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Southern Bells, our clients, or others. 4. Dietary, Allergy, and Special-Need Information Our client intake and service processes may involve information concerning food allergies, dietary restrictions, food sensitivities, medical-dietary requirements, or other special meal considerations. You voluntarily provide this information so that we can better customize our services. Southern Bells uses this information for service-related purposes and does not sell it. Clients are responsible for accurately disclosing allergies, dietary restrictions, and other food-related concerns before services are performed. While we take reasonable precautions when preparing food, Southern Bells cannot guarantee an allergen-free environment or the complete absence of cross-contact. 5. Payments and Transactions Payments may be processed through third-party payment processors. Southern Bells generally does not receive or store complete payment card numbers when payment is processed through a third-party payment provider. Payment information is handled according to the applicable provider's privacy and security practices. Information related to bookings, invoices, payments, refunds, and transactions may be retained for legitimate business, accounting, tax, and legal purposes. 6. Cookies and Website Technologies Our website or third-party services used with our website may use cookies, pixels, analytics tools, or similar technologies. These technologies may collect information such as: - Pages visited - Website interactions - Browser and device information - Approximate location based on IP address - Referring websites - Date and time of visits We may use this information to understand website traffic, improve website functionality, enhance the customer experience, and evaluate marketing efforts. You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality. 7. Marketing Communications If you voluntarily provide your contact information or otherwise consent to receive communications, Southern Bells may send information about services, menus, events, promotions, or other business updates. You may request to stop receiving marketing communications at any time by using an available unsubscribe option or contacting us directly. Even if you opt out of marketing communications, we may still send necessary service-related communications, such as booking confirmations, invoices, scheduling information, or other communications necessary to fulfill a requested service. 8. Third-Party Services and Websites Our website may contain links to third-party websites, social media platforms, payment services, booking systems, or other external services. Southern Bells is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party service before providing personal information through that service. 9. Data Security Southern Bells takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure. Accordingly, while we work to protect your information, we cannot guarantee absolute security. 10. Data Retention We may retain personal information for as long as reasonably necessary to: - Provide services - Maintain business records - Process transactions - Resolve disputes - Meet accounting and tax requirements - Comply with legal obligations - Protect our legitimate business interests When information is no longer reasonably necessary, we may securely delete, destroy, or anonymize it when appropriate. 11. Your Privacy Rights Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to: - Request information about personal data we maintain about you - Request correction of inaccurate information - Request deletion of certain personal information - Request information about how your personal information is used or shared - Opt out of certain marketing communications - Exercise other rights provided by applicable privacy laws Requests may be subject to verification and applicable legal exceptions. To make a privacy-related request, please contact Southern Bells using the contact information provided below. 12. Children's Privacy Our website and services are not directed toward children. We do not knowingly collect personal information from children in a manner prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action. 13. Do Not Track Some web browsers provide a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance. 14. Sensitive Information and Client Responsibility Clients should provide only information reasonably necessary for us to provide requested services. Do not submit unnecessary sensitive personal information through our website, forms, email, or other communication channels. If dietary, allergy, or special meal information is necessary for service, clients should provide accurate information and notify Southern Bells of any changes before service is performed. 15. Changes to This Privacy Policy Southern Bells may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by law. 16. Contact Information If you have questions, concerns, or requests regarding this Privacy Policy or the way Southern Bells handles personal information, please contact us: Southern Bells Personal & Private Chef Service LLC New Jersey, USA Email: [Southernbellspersonalchef@gmail.com] Phone: [732-841-6212] Website: [Southernbellspersonalchef.com] We will make reasonable efforts to respond to privacy-related inquiries in a timely manner. Important Notice This Privacy Policy is intended to provide general information about Southern Bells Personal & Private Chef Service LLC's privacy practices. It is not legal advice and does not create a contractual agreement with any individual. Southern Bells should review this policy whenever its website, payment processor, booking system, analytics tools, email marketing platform, intake forms, or data practices change.